Game ads are provided by third-party ad networks, so Concrete Software does not control which ads appear or how they are formatted. If an ad cannot be closed, has inappropriate or explicit content, or otherwise does not work, Concrete Software may be able to block that specific ad.
To investigate, Support needs:
- A message sent from the game's help button, located in the headset section of Settings, shortly after you see the ad.
- A screenshot showing the name of the product or service being advertised.
On Apple, Ad Tracking must be on for the game before you send the message:
- Open your device's main settings app.
- Tap PGA Tour in the app list.
- Make sure Allow Tracking is on.
Support can only work to block individual ads. If many different ads have problems, report what you are seeing with as many details as possible. It may take time to locate and block a reported ad.
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