PGA TOUR Golf Shootout
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What to do if you've lost your save data
Restore a cloud save or give Support the details needed to recover lost progress.
Read answerCrashing and freezing issues
Troubleshoot crashes, freezes, and unexpected closures without risking unbacked-up save data.
Read answerPurchase issues
Recover missing real-money purchases and provide the correct receipt details to Support.
Read answerHow to add spin to the ball
Add topspin, backspin, or side spin while lining up a shot.
Read answerHow to upgrade clubs, gain XP, and increase your player level
Upgrade club cards with copies and silver to earn XP and increase your player level.
Read answerHow to adjust your club bags
Equip clubs, edit golf bags, and sort or search your club inventory.
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32 PGA TOUR Golf Shootout answers found
Accessing login options
Find the game's login and account options from the tutorial, title screen, or Support menu.
Read answerAdjusting payment method
Change wallet and payment options through your Apple or Android device settings.
Read answerChecking your global rank
See how Global Rank is calculated, where to find it, and what rank banners mean.
Read answerCrashing and freezing issues
Troubleshoot crashes, freezes, and unexpected closures without risking unbacked-up save data.
Read answerDidn't receive gold from an offerwall offer
Contact Tapjoy about a completed offer that did not award gold.
Read answerElite clubs
Learn what the Elite upgrade level means for a golf club.
Read answerGolf club stats
Understand Power, Control, Spin, rarity, and upgrade levels on club cards.
Read answerHow to add spin to the ball
Add topspin, backspin, or side spin while lining up a shot.
Read answerHow to adjust the tiebreaker setting
Turn Play Mode tiebreakers on or off and understand how they are calculated.
Read answerHow to adjust your club bags
Equip clubs, edit golf bags, and sort or search your club inventory.
Read answerHow to check your premium ball inventory and see what they do
View premium balls, read their abilities, and pin favorites after reaching level 4.
Read answerHow to cloud save and transfer save data between devices
Back up your progress and transfer it between Apple and Android devices.
Read answerHow to determine the rarity of a club
Identify a club's rarity using the color of the icon on its card.
Read answerHow to find your user key
Locate and copy the five-digit User Key used by the web store and Support.
Read answerHow to level up a Clubhouse
Earn Clubhouse points through weekly challenge reward tiers and unlock more roster space.
Read answerHow to switch Clubhouses
Leave your current Clubhouse before searching for or joining another one.
Read answerHow to upgrade clubs, gain XP, and increase your player level
Upgrade club cards with copies and silver to earn XP and increase your player level.
Read answerInactive Clubhouse Captain
Understand when the game replaces an inactive Clubhouse Captain and who is promoted.
Read answerLag and performance issues
Improve skipped shot meters, delayed shots, hitches, and pauses on slower devices.
Read answerLag while playing or shot meter skipping
Adjust power-saving and Quality settings when gameplay or the shot meter lags.
Read answerNewsletter and promo codes
Sign up for the monthly newsletter and redeem promotional codes in the web store.
Read answerPenalty strokes
Learn how out-of-bounds shots are counted in PGA TOUR Golf Shootout.
Read answerPermanently deleting an account
Permanently delete the currently signed-in account from Account Settings.
Read answerProblematic ads
Report an ad that cannot be closed, contains inappropriate content, or does not work.
Read answerPurchase issues
Recover missing real-money purchases and provide the correct receipt details to Support.
Read answerRecruiting Clubhouse members
Use Clubhouse privacy, activity, and the five-digit Clubhouse key to recruit members.
Read answerRedownloading hole data
Download all course hole data ahead of a tournament or while on reliable Wi-Fi.
Read answerThe end of the FedExCup season and rank reset
Understand monthly FedExCup rewards, eligibility, and the season-end point reduction.
Read answerTournament score doesn't appear on the leaderboard
Wait for the tournament leaderboard to update, then contact Support if the score remains missing.
Read answerVideo ad issues
Troubleshoot ads that will not load, close, or behave correctly.
Read answerWhat to do if you've lost your save data
Restore a cloud save or give Support the details needed to recover lost progress.
Read answerWhy an unlocked club is unusable
An unlocked club must still be obtained from a card pack or the Pro Shop before it can be equipped.
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