NHRA Legends of Drag Racing · General Issue Troubleshooting

Video Ad Issues

Troubleshoot ads that will not load, close, or behave correctly.

Advertisements come from third-party ad networks. Concrete Software does not control their length, content, format, or availability.

Troubleshooting

  1. Use a strong, stable Internet connection. Try switching between Wi-Fi and cellular data.
  2. Temporarily disable any VPN, ad blocker, antivirus, or security software that may block ad traffic.
  3. Restart the game and device. If available, clear the app cache without clearing data. Do not use Clear Data if it could erase a save that is not backed up.

A Specific Ad Will Not Close or Is Problematic

Support may be able to investigate a stuck, inappropriate, or malfunctioning ad. Send:

  1. A screenshot showing the product being advertised.
  2. A message through in-game Help shortly after seeing the ad.

Open the gear menu on the title screen, tap Settings, open Support, and tap Help.

On Apple, Allow Tracking must be enabled for that session so Support can identify the ad. Open the device settings, select NHRA Legends of Drag Racing, and turn on Allow Tracking.

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