Ads in PGA TOUR Golf Shootout come from third-party ad networks. Concrete Software does not control ad length, content, format, or which players see which ads.
If an ad will not load, close, or behave correctly, try these steps.
Troubleshooting
- Make sure you have a strong, stable Internet connection. Ads require Internet, and strong Wi-Fi is recommended. You can also switch between cellular data and Wi-Fi.
- If you use a VPN, ad blocker, antivirus, or security software on your device or network, try turning it off. It can block traffic the game needs to load ads.
- Restart the game and your device. If your device lets you clear the app cache without clearing data, you can try that under Storage or Data Management in the app settings. Do not use Clear Data if that would erase your save without a cloud backup.
A specific ad will not close or is problematic
Support may be able to investigate a stuck or inappropriate ad. Provide:
- A screenshot showing the name of the product being advertised.
- A message sent with the in-game help button shortly after you saw the ad.
To contact Support:
- On the title screen, tap the blue line button in the upper right corner.
- Tap the orange Support (headset) button.
- Use the help option to send a message.
On Apple, Allow Tracking must be enabled for that session so Support can look up the ad:
- Open your device's main settings app.
- Tap PGA Tour or PGA TOUR Golf Shootout in the app list.
- Make sure Allow Tracking is on.
Offerwall gold rewards are separate from in-game ads. If an offerwall offer did not pay out, use the Offerwall article.
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